1. How do we collect personal identification information?
a) When you directly give it to us:
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, purchase our products (see 1c), communicate with us, fill out a form, respond to a survey, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number.
b) When you give us permission to obtain from other accounts
Depending on your settings or the privacy policies for other online services, you may give us permission to obtain information from your account with those other services. For example, this can be via social media or by choosing to send us your location data when accessing our website from your smartphone.
c) When your purchase our products
When ordering, we collect mandatory following data: first name, last name, street, postal code, residence, country, Email address and bank or payment information. We also collect the relevant data (date/time), by appointment for our coaching. In addition we collect your contract questions to the follow-up in the context of coaching. Also – if you have – agreed to this we save the sessions recorded in accordance with paragraph 4 of the Terms and Conditions for the purposes of the service quality. We use your personal data exclusively for the processing of the contracts concluded with you and your payments and the service quality of the services offered under www.thinkkniht.com.
Regarding the questions you raised in context of coaching and any session records, thinkkniht.com may use this also after the contractual relationship for internal performance analysis and improvement as well as for the purposes of the optimization of the service quality further, this, however, only internally (it is strictly not passed on to third parties nor the data will be published) and anonymous.
Accesses to the web page of the THINKNIHT UG under www.thinkkniht.com are evaluated on the server-sided in the form of non-personal data for statistical purposes.
Users may, however, visit our Site anonymously.
We will ensure that all personal information supplied is held securely in accordance with the General Data Protection Regulation (EU) 2016/679. You have the right at any time to request a copy of the personal information we hold on you. Should you wish to receive a copy of this, or would like to be removed from our database, please contact us at info(at)thinkkniht.com.
2. Web browser cookies and Plugins
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
a) Web browser Cookies
b) Facebook plugin
We have incorporated so-called plugins of the social network facebook.com (hereinafter “Facebook”) into our website. Facebook is a company of the Facebook Inc., California Ave, Palo Alto, CA 94304, United States. A list and the appearance of these Facebook plugins may be viewed at the following Internet address: http://developers.facebook.com/docs/plugins
During each visit of a webpage of our online presence that is equipped with such a plugin, the plugin causes the browser used by you to download the visual presentation of the plugin from the Facebook server and to display it. By integrating the plugin, Facebook receives the information that your browser has visited the respective webpage of our website even if you do not have a Facebook user account or are not currently logged into Facebook. This information (including your IP address) will be sent directly from your browser to a server from Facebook in the United States and stored there.
If you are a member of Facebook, and while visiting our website are logged into Facebook, Facebook due to information sent by the plugin recognizes which particular webpage of our website you are currently visiting and assigns this to your personal Facebook user account regardless of whether you activate one of the plugins. Should you then activate one of the plugins, for example by clicking the “I like” button or by submitting a comment, this will be sent to your personal user account with Facebook and stored there. To prevent Facebook from assigning collected data to your user account on Facebook, you have to log out from Facebook before visiting our website. To block Facebook plugins from collecting and transferring your visitor data in the future you may obtain a Browser Add On by “Facebook Blocker” for several Internet browsers at the following link; please do not delete the Browser Add On for as long as you wish to block Facebook plugins: http://webgraph.com/resources/facebookblocker/
c) Twitter Plugin
We have incorporated so-called plugins of the short messenger service twitter.com (hereinafter “Twitter”) into our website. This service is hosted by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA. Twitter provides the so-called. „Tweet“ – function. With that the user can publish a 140 character long message including web links in his own twitter account. When you use the „Tweet“ – function on our website, a connection with your Account on Twitter will be established the and the webpage will be published in your Twitter account. During this process data will be transferred to Twitter. For further information about the transferred data please visit: Twitter: http://twitter.com/privacy.
With the following link Twitter offers the opportunity to adjust and change your privacy declaration settings: http://twitter.com/account/settings.
3. How we use collected information
THINKKNIHT projects collects and uses Users personal information for the following purposes:
- To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To administer a content, promotion, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emailsThe email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
4. How we protect your PERSONAL information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.
Your data entered via the Web-form of www.thinkkniht.com will be transferred however unencrypted in the form of an e-mail message over the Internet and are therefore exposed to the General risk of a normal E-Mail forwarding. You should send no data through the Web Forms by www.thinkkniht.com that is confidential from your point of view.
5. STORING your PERSONAL information
We will not retain your personal information longer than necessary. We will hold onto the information you provide either while your account is in existence, or as needed to be able to provide the Services to you, or (in the case of any contact you may have with us) for as long as is necessary to provide support-related reporting and trend analysis only.
If legally required or if it is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms and Conditions, we may also retain some of your information for a limited period of time as required, even after you have closed your account or it is no longer needed to provide the Services to you.
6. SHARING your PERSONAL information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
7. YOUR RIGHT TO CHANGE/DELETE your PERSONAL information
We understand that you trust us with your personal information and we are committed to ensuring you can manage the privacy and security of your personal information yourself.
With respect to the information relating to you that ends up in our possession, and recognizing that it is your choice to provide us with your personally identifiable information, we commit to giving you the ability to do all of the following:
- You can verify the details you have submitted to THINKKNIHT UG by contacting us. Our security procedures mean that we may request proof of identity before we reveal information, including your e-mail address and possibly your address.
- You can also contact us by the same method to change, correct, or delete your personal information controlled by THINKKNIHT UG regarding your profile at any time. Please note though that, if you have shared any information with others through social media channels, that information may remain visible, even if your account is deleted.
- You are also free to close your account through our account settings. If you do so, your account will be deactivated. However, we may retain archived copies of your information as required by law or for legitimate business purposes (including to help address fraud and spam).
- You can unsubscribe from receiving marketing emails from us by clicking the “unsubscribe” link at the bottom of any email. Once you do this, you will no longer receive any emails from us.
8. THIRD PARTY WEBSITES
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\’s own terms and policies.
10. GOOGLE ADSENSE
12. Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms and condition. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
THINKKNIHT UG (limited liability)
Goerzallee 299 | 14167 Berlin | GERMANY
T: +49 30 80407344 | F: +49 30 80407349 | E: info(at)thinkkniht.com